Overview
Building SaaS is as much about operability as features: provisioning, impersonation for support, usage metrics, and clean separation of environments.
We work in milestones toward paying customers, with explicit trade-offs documented at each gate.
Core services
Components we combine and sequence based on your constraints and timeline.
Product foundations
Auth, org model, roles, feature flags, and audit-friendly admin.
Customer experience
Onboarding flows, core product UI, and help surfaces.
Monetisation hooks
Integration patterns for payments, invoicing, and usage metering.
Engineering ops
CI/CD, observability, on-call basics, and cost visibility.
Typical flow
A reference sequence; we adapt depth and gates to your organisation.
| # | Stage | What happens |
|---|---|---|
| 01 | Position ICP & wedge | Who pays first, what they must see in v1, and non-goals. |
| 02 | MVP First revenue path | Vertical slice to pilot customers with instrumentation. |
| 03 | Harden Scale prep | Performance, security review, and operational runbooks. |
| 04 | Grow Embedded delivery | Ongoing roadmap execution with prioritisation rituals. |
Who we work with
Founders and product leaders building net-new B2B SaaS, and enterprises spinning out a commercial platform.
Infrastructure
AWS, Microsoft Azure, Google Cloud, hybrid topologies, and mainstream SaaS - selected against your security, residency, latency, and cost constraints.
Deliverables
Concrete outputs, documented and handed over with the build.
- Core product architecture and roadmap support
- Customer and admin interfaces
- Integration points for payments and CRM
- Observability and basic operational playbooks
Engagement model
Partnership patterns we document in the SOW or master agreement.
- -MVP then iterative releases
- -Optional embedded team for ongoing delivery
Commercial model
Product surface, tenancy model, billing path, and operational bar set the scope. We quote after discovery.
We start with a focused discovery (paid or unpaid, depending on complexity). You receive a written scope or SOW: milestones, acceptance tests, and a defined change process. NDAs and your procurement steps are routine.
Initial release
Core user and admin experiences, subscription path, observability baseline, and a credible first production cut.
When it applies
Founding teams validating revenue with design partners or early customers.
Expansion programme
Additional modules, integrations, hardening, and operational maturity for scale and compliance conversations.
When it applies
Post-product-market fit: more SKUs, regions, or enterprise requirements.
Embedded product engineering
Dedicated monthly capacity aligned to your roadmap, releases, and on-call expectations.
When it applies
You want Basilisk operating as an extension of product and platform leadership.
Fees are quoted per engagement after discovery. Third-party cloud, licensing, and usage charges are usually billed to your accounts unless we agree otherwise.
Request a proposal