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SolutionIntegrations & APIs

Platforms & Data

APIs and integrations with contracts, tests, and operations

Interfaces are versioned, authenticated, and observable. Retries, idempotency, and test coverage reduce surprise when vendors change behaviour.

Contract-first design where consumers span teams or partners.

Secrets, OAuth, and key rotation handled with operational clarity.

A catalogue mindset once you move beyond a single one-off connector.

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What this engagement includes

We build and maintain the glue between CRM, finance, ecommerce, custom apps, and legacy databases - with observability you can actually use.

Patterns emphasise idempotency, backoff, and structured errors to keep support load predictable.

How we deliver

We tailor and sequence these workstreams around your priorities, timeline, and internal constraints.

API design

Resource modelling, versioning strategy, and developer docs.

Connectors

REST/SOAP, webhooks, SFTP, message buses - chosen per system.

Reliability

Retries, circuit breaking, dead letters, and synthetic checks.

Governance

Change logs, consumer registration, and deprecation policy.

Our work

View our recent work below - each card links through to the live site.

We can walk through relevant case studies and references on a call - many of our clients ask for NDA-backed detail before we share specifics.

Typical flow

A reference sequence; we adapt depth and gates to your organisation.

  1. 01
    Survey

    Landscape

    Systems, owners, rate limits, and data sensitivity classes.

  2. 02
    Spec

    Interfaces

    Payloads, error codes, SLAs, and test scenarios.

  3. 03
    Ship

    Build & harden

    Implementation with automated tests on golden paths.

  4. 04
    Sustain

    Operate

    Monitoring dashboards, playbooks for vendor API changes, backlog.

Who we work with

Any organisation with heterogeneous SaaS and legacy - especially mid-market and enterprise with integration backlogs.

Infrastructure

AWS, Microsoft Azure, Google Cloud, hybrid topologies, and mainstream SaaS - selected against your security, residency, latency, and cost constraints.

Deliverables

Concrete outputs, documented and handed over with the build.

  • Interface design and documentation
  • Authentication and secrets handled properly
  • Retries, idempotency, and logging
  • Test suites for critical paths

Engagement model

Partnership patterns we document in the SOW or master agreement.

  • -Per-integration milestones
  • -Central integration catalogue for many connections

Commercial model

We scope by interface count, auth model, reliability bar, and operational ownership. We quote after discovery.

We start with a focused discovery (paid or unpaid, depending on complexity). You receive a written scope or SOW: milestones, acceptance tests, and a defined change process. NDAs and your procurement steps are routine.

Single connection

One primary integration: contracts, implementation, automated tests, and production monitoring.

When it applies

Two systems with a stable payload and clear error-handling expectations.

Integration portfolio

Multiple connectors, shared libraries, catalogued APIs, and consistent observability.

When it applies

A platform team standardising how systems exchange data.

Sustainment

Ongoing vendor API changes, incident response, and incremental interface work.

When it applies

You need continuity after the initial build without staffing internally.

Fees are quoted per engagement after discovery. Third-party cloud, licensing, and usage charges are usually billed to your accounts unless we agree otherwise.

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