Overview
We build and maintain the glue between CRM, finance, ecommerce, custom apps, and legacy databases - with observability you can actually use.
Patterns emphasise idempotency, backoff, and structured errors to keep support load predictable.
Core services
Components we combine and sequence based on your constraints and timeline.
API design
Resource modelling, versioning strategy, and developer docs.
Connectors
REST/SOAP, webhooks, SFTP, message buses - chosen per system.
Reliability
Retries, circuit breaking, dead letters, and synthetic checks.
Governance
Change logs, consumer registration, and deprecation policy.
Typical flow
A reference sequence; we adapt depth and gates to your organisation.
| # | Stage | What happens |
|---|---|---|
| 01 | Survey Landscape | Systems, owners, rate limits, and data sensitivity classes. |
| 02 | Spec Interfaces | Payloads, error codes, SLAs, and test scenarios. |
| 03 | Ship Build & harden | Implementation with automated tests on golden paths. |
| 04 | Sustain Operate | Monitoring dashboards, playbooks for vendor API changes, backlog. |
Who we work with
Any organisation with heterogeneous SaaS and legacy - especially mid-market and enterprise with integration backlogs.
Infrastructure
AWS, Microsoft Azure, Google Cloud, hybrid topologies, and mainstream SaaS - selected against your security, residency, latency, and cost constraints.
Deliverables
Concrete outputs, documented and handed over with the build.
- Interface design and documentation
- Authentication and secrets handled properly
- Retries, idempotency, and logging
- Test suites for critical paths
Engagement model
Partnership patterns we document in the SOW or master agreement.
- -Per-integration milestones
- -Central integration catalogue for many connections
Commercial model
We scope by interface count, auth model, reliability bar, and operational ownership. We quote after discovery.
We start with a focused discovery (paid or unpaid, depending on complexity). You receive a written scope or SOW: milestones, acceptance tests, and a defined change process. NDAs and your procurement steps are routine.
Single connection
One primary integration: contracts, implementation, automated tests, and production monitoring.
When it applies
Two systems with a stable payload and clear error-handling expectations.
Integration portfolio
Multiple connectors, shared libraries, catalogued APIs, and consistent observability.
When it applies
A platform team standardising how systems exchange data.
Sustainment
Ongoing vendor API changes, incident response, and incremental interface work.
When it applies
You need continuity after the initial build without staffing internally.
Fees are quoted per engagement after discovery. Third-party cloud, licensing, and usage charges are usually billed to your accounts unless we agree otherwise.
Request a proposal