What this engagement includes
We design tenant boundaries, schema strategy, and workload isolation so one customer’s growth does not degrade others on the platform.
Typical contexts include B2B SaaS, franchisors, and internal platforms shared across divisions or regions.
How we deliver
We tailor and sequence these workstreams around your priorities, timeline, and internal constraints.
Tenancy design
Row-level, schema-per-tenant, or hybrid - documented with trade-offs.
Platform services
Auth, billing hooks, feature entitlements, and audit logging.
Admin & support
Provisioning APIs, impersonation controls, and operational dashboards.
Migration & scale
Backfill jobs, cutover playbooks, and load testing assumptions.
Our work
View our recent work below - each card links through to the live site.
We can walk through relevant case studies and references on a call - many of our clients ask for NDA-backed detail before we share specifics.
Typical flow
A reference sequence; we adapt depth and gates to your organisation.
- 01Assess
Current state
Existing schema, performance hotspots, and customer variance.
- 02Design
Target model
Threat modelling, RPO/RTO discussion, and cost modelling.
- 03Implement
Incremental migration
Strangler patterns where needed; feature flags for risky cuts.
- 04Prove
Scale validation
Tests at expected tenant counts and data volumes.
| # | Stage | What happens |
|---|---|---|
| 01 | Assess Current state | Existing schema, performance hotspots, and customer variance. |
| 02 | Design Target model | Threat modelling, RPO/RTO discussion, and cost modelling. |
| 03 | Implement Incremental migration | Strangler patterns where needed; feature flags for risky cuts. |
| 04 | Prove Scale validation | Tests at expected tenant counts and data volumes. |
Who we work with
Product companies outgrowing single-tenant shortcuts and enterprises standardising on shared platforms.
Infrastructure
AWS, Microsoft Azure, Google Cloud, hybrid topologies, and mainstream SaaS - selected against your security, residency, latency, and cost constraints.
Deliverables
Concrete outputs, documented and handed over with the build.
- Tenancy and role model designed for your case
- Admin tools for provisioning and support
- Migration approach if you are splitting a single-tenant product
- Performance and backup considerations documented
Engagement model
Partnership patterns we document in the SOW or master agreement.
- -Technical design review before build
- -Phased migration for existing users if applicable
Commercial model
Effort follows tenancy model, migration complexity, scale targets, and compliance. We quote after discovery.
We start with a focused discovery (paid or unpaid, depending on complexity). You receive a written scope or SOW: milestones, acceptance tests, and a defined change process. NDAs and your procurement steps are routine.
Fixed scope
Documented requirements, milestones, and acceptance criteria. Delivery targets an agreed release or go-live.
When it applies
Greenfield tenancy design with a defined initial customer profile.
Phased programme
Successive increments with checkpoints, integrations, and change control as scope evolves.
When it applies
Migrating existing customers, performance at scale, or heavy isolation requirements.
Ongoing partnership
Retained monthly capacity for maintenance, incremental features, releases, and operational support.
When it applies
Long-term platform evolution: provisioning, support tooling, and schema changes.
Fees are quoted per engagement after discovery. Third-party cloud, licensing, and usage charges are usually billed to your accounts unless we agree otherwise.
Talk to our team